When setting up the wireless, what sort of signal strength did the interface show? How many other networks did it pick up?
I would download a wireless scanner like InSSIDer for a laptop or WiFi Analyser for Android phones and test the signal strength and how many competing networksare around you at the camera's location. This will provide a more accurate signal strength andwill also show you what channels neighbouring networks are broadcasting on so you can change to the best channel to avoid interference.
I take it the camera is situated outside. The external wall of your home will provide a significant barrier to a wireless signal, especially if you have a thermal foil backed cavity insulation.
Although we don't yet know if your Hub is causing your Wifi camera to not connect, I do think that upgrading your Hub is a good first step. You have had it some years now! I have ordered a replacement:
The new Hub (most likely a Hub3) should arrive within the next few days.
The courier, Yodel, will leave contact details should re-delivery arrangements be needed.
A text will be sent (to the mobile number we have listed for you) the day prior to delivery advising of an ETA.
Full setup and activation instructions will be included.
If you have any set up issues please post on here and we'll help out. Equally we'd like to know if your camera connects or not so keep us updated 🙂
First thanks to all replies, not had a chance to follow up till now, re. the wall blocking the signal it`s outside a window if that makes a difference. I am still having problems, wondered whether the laptop was at fault and if i could upgrade the card but apparently the Ethernet connection is part of the motherboard.
It was suggested that the hub might be the problem so thanks for that Jen, hopefully it will be the cure. Will come back with the good news ? as soon as.........................
Sorry for the late reply never seem enough hours in a day, My outside cameras are working but only with ethernet cables.
Bought a pair of indoor rotating cams and now have another problem. Took the laptop net gear extender and got one camera to work using a cable, bought another net gear extender for the other camera but at moment having a problem getting it to work, maybe 2 extenders won`t work.
Wish I was more savvy with all this, it would be good to just have it all working