on 13-03-2023 18:51
Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but when I received it I plugged it in it was doing the same thing, the only way the pods do work now is if I plug a wire in the pod to the hub, has anyone got an answer why this is happening for? Thanks
Answered! Go to Answer
on 13-03-2023 19:00
on 13-03-2023 18:57
on 13-03-2023 18:59
It's a hub 4
on 13-03-2023 19:00
on 13-03-2023 19:10
So it sounds like it's the hub 4 might be the problem, so would you call VM and ask for a hub 5?
Daniel
on 13-03-2023 19:18
on 13-03-2023 21:17
Yeah I have reset the hub a number of times, it's so frustrating having a real bad signal upstairs, paying lots of money as well.
on 13-03-2023 21:58
on 16-03-2023 08:35
Hey Bladerunnerdan,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection and WiFi pods, are you still having the same issues at the moment or has there been any improvement?
Kind Regards,
Steven_L
on 16-03-2023 20:00
Hi Steven,
I received my new WiFi pod earlier today, so I replaced it if the one I had on my hallway and still no improvement, flashing different colours on the pod 😬, very frustrating paying a high bill to have really really poor WiFi upstairs in my house.