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Wi-fi drop out

Hi guys, 

I have recently moved from BT to virgin and the service change had not been good. 
the TV is great but the internet/Wi-fi is awful . 
I am currently running BT for broadband as virgin engineer can see no fault !! A really nice guy even left his mobile number but how can he not see the issues we are clearly getting ???? I think it’s just Wi-fi the tv is Ethernet connection and had never dropped out . I have an autistic 11 year old who loves his time out time gaming and then boom it drops again , so we had to re install BT but we can’t afford 2 providers . 
I have been reading other posts so I have ordered a mesh Wi-fi system and intend turning the hub 3 into modem . 

I think this is the way to go but I’m worried that I’m stuck with this for 18 months . 

any advice welcome 

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Alessandro Volta
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Re: Wi-fi drop out

The mesh system will work if you’ve ordered a decent one 

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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