Wi-Fi speed

[karlejackson80]

I am 500mb and I can never get over 300 and when am up stairs lucky to get over 100mb

[legacy1]

Yes thats normal thats wifi

If you think you can do better get your own wireless router with 1Gb ports with hub in modem mode

[carl_pearce]

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@karlejackson80 wrote:

I am 500mb and I can never get over 300 and when am up stairs lucky to get over 100mb

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Can you confirm you get full speed on a wired device?

[Akua_A]

Hi @karlejackson80,

Welcome back to our community forums and sorry to hear you are having issues with your WIFI speeds. We can understand the frustration caused and we want to best help.

As mentioned by @carl_pearce, do you get these speeds on wired devices? How long has this been ongoing? Have you also checked here for a local fault? virg.in/service 

Thanks,

[karlejackson80]

Its actually worst on wired device 

[Adduxi]

VM do not guarantee wifi speeds as it's too prone to interference.   If you wired speed is poor, it could be a bad circuit.

Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit www.thinkbroadband.com/ping

Once done we can comment.