on 06-08-2022 09:01
My Wi-Fi pod is just blinking white I’ve looked at all the setting for other posts and nothing. Its right next to my router
on 06-08-2022 13:23
on 06-08-2022 13:32
It’s a brand new one on first plug in it did the fading in and out then stopped but got up this morning and was flashing white but I’ve moved it all over including next to the hub but no joy I’ve also tried all things from Google
on 06-08-2022 16:04
Ask VM to check and make sure the pod is showing on there system because quite a few have been sent out without being added to there system therefore they wont connect to you wifi network.
on 06-08-2022 16:29
06-08-2022 18:53 - edited 06-08-2022 18:54
Il ring them in the morning thank you
on 09-08-2022 11:53
Hey AzTheDuck, thank you for reaching out and a warm welcome to the community I am sorry to see your Pod is not working as it should.
I have taken a look on our side and I can see you have been in touch with the team who have sorted this out for you.
Please can you keep me updated on this. Thanks
Matt - Forum Team
New around here?
on 09-08-2022 14:23
Yes it’s been sorted thank you
on 11-08-2022 14:42
Hi AzTheDuck,
Thank you for reaching back out and for the update, glad to hear this has now been resolved, in case this will help others please can you expand a little on what we did to fix this?
Regards
Paul.
on 11-08-2022 17:43
The guy sent me another out as this one was over heating but he said he would send a replacement and another pod but I only got 1