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Wi - Fi password problem

MagsyMay
Tuning in

I have recently purchased an Alexa and am trying to set it up. I get so far then I have to fill in the name of my network and then my wi-fi password. I have input these details from the back of my super hub, It accepts the network password starting with VM but will not accept the wi-fi password which is a 12 mixed character password  starting with w and finishing with s. These passwords I have had for a long time, have these by any chance been changed at all ? I would very much appreciate some assistance please. 

10 REPLIES 10

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @MagsyMay

 

Thanks for posting on our community forum!
 

Great to hear this is now resolved, please do contact us if you require any further assistance.

 

Regards

Travis_M
Forum Team

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