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Bazred
On our wavelength
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Wi Fi fiasco

I have no Wi Fi connection today. I had no connection yesterday but it came back on last night. I have been on Twitter etc. And people are going mad condemning Virgin for their bad Customer service. I am being told that my password is incorrect on all my devices, rubbish! . What really gets me though is when I look up my connection status on the Virgin site there is no mention of a problem with Wi Fi. The least they should recognised the problem so customers don’t fiddle about with their devices thinking there is something wrong at their end.

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jbrennand
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Re: Wi Fi fiasco

try this if you haven't - a pinhole reset with a twist - as per message 12 - has helped a lot of people this week.

https://community.virginmedia.com/t5/Networking-and-WiFi/Newish-hub-3-WIFI-incorrect-password/td-p/3...

 

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes, Superhub2 with VIVID 200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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