Wi Fi deadspot

[monet208]

Hi

Thanks to Virgin media who read my previous post and sent me my second free pod wifi  has improved in the main dead spot

We still have another dead spot and am asking how we can get the third free pod we are allowed under our present contract

Any advice how to get this last pod would be appreciated

Thanks

David and Dawn

[Tudor]

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.

[Tom_W1]

Hi @monet208, thanks for your post here in the community.

I'm more than happy to look into this for you - please expect a PM from me shortly to ask you to confirm some security details and respond directly when you can!

Many thanks

[monet208]

Thank you
dawn and david Collins