on 04-01-2022 11:09
Our internet has become increasingly unstable over the last couple of months. Sometimes it drops out for just a few seconds and other times it’s out for longer. The service status says everything is ok and restarting and resetting doesn’t help. Sometimes, when we run a test, it does say that there is an issue but not what or what to do about it. The household works from home and it’s very disruptive. What can we do?
Answered! Go to Answer
on 10-01-2022 11:47
on 11-01-2022 18:14
Earlier that day.
I’ve been chatting to customer service on Saturday as the tv also started to be effected. Apparently the internet did have and outage of sorts. It was okay for most of Sunday, but it’s not great again.
on 13-01-2022 20:52
Hi @Musikatrine,
I'm sorry to hear that this is ongoing. Are you able to share a live BQM for us so we can take a closer look at your connection?
Thanks,