on 30-01-2023 18:48
I spoke to VM tech on Friday of last week and they say they were sending me a Wi-Fi booster for free as I am 1gb and have black spots. They said it will be 72 hours before I would receive it. I’ve not even had a confirmation email so I don’t even know whether this has been sent or not. Any ideas?
on 30-01-2023 19:02
on 30-01-2023 21:58
Yes I have. And there is nothing there.
on 30-01-2023 22:00
on 30-01-2023 22:02
Thanks. I am quite annoyed that I’ve not had any messages on the app considering I spent nearly an hour on the phone to them to try and sort it on Friday . I do hope somebody from VM will contact me on here and sort that out
on 02-02-2023 12:41
Hello DataDave.
Thanks for your post.
Sorry to hear you haven't received the pod yet.
I can look into this for you and get an update.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 02-02-2023 13:21
Thanks DataDave.
That's great news.
Did you get the tracking details by sms?
You can have a maximum of 3 Pods
Let me know if you require the other 2 sent out.
Gareth_L
on 02-02-2023 13:22
Hi DataDave
Thanks for confirming you have managed to get 1 pod sent out.
Please keep us posted once its settled in.
Gareth_L
on 02-02-2023 13:52
Hi
No, I have not received a tracking number by text. Yes, I would like another 2 please.
on 06-02-2023 09:31
Morning DataDave,
Quick message as promised last week.
How are things with the Pod, any improvement?
Gareth_L