Wi-Fi Pods

[johnnyf30]

How do you order Wi-Fi pods? I need at least 2 due to black spots in my home. I am on Volt.

Any time I have tried contacting the team they have not been able to help me and keep transferring me.

thanks

[jbrennand · Accepted solution]

You can order the second one a week after getting the first - in case 1 pod sorts all the issues.

See this
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Its now called… Wifi Max see…….

https://www.virginmedia.com/wifi-max

You can call  0800 064 3850 to order the first one - or follow instructions on that website - or just wait here for a VM person to respond in a day or two and they will sort the first one for you . If you call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

[Matthew_ML]

Hey johnnyf30, thank you for reaching out and a warm welcome to the community, I am sorry you are having some signal issues.

I would be more than happy to order you a pod, seeing are you are volt customer they would also be free.

I will send you a PM now, please look out for the purple envelope. Thanks