on 05-03-2023 07:51
Hi,
Our Wi-Fi pod has suddenly stopped working. We’ve moved it to various positions and rebooted the hub several times. It just has a constant flashing white light on it? Any suggestions on how to fix this please?
Thanks
Cat
on 05-03-2023 09:33
Have you tried using the WPS button when the Pod I close by?
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on 05-03-2023 14:57
Hi,
Thanks for the suggestion, I’ve tried this and moved the pod next to the router and it’s still flashing.
on 07-03-2023 17:44
Hi @Cizz
Thanks for posting and welcome to the community.
Sorry to hear of the issue with the Pod.
Click here 👉 https://www.virginmedia.com/support/help/check-services/wifi-pods/troubleshooting/start - you'll be able to run some troubleshooting steps.
Let us know how you get on.
Best wishes,
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on 13-03-2023 10:27
Thanks for the suggestions, Virgin are sending a replacement pod.
on 15-03-2023 12:04
Hey CIzz, thank you for letting us know this.
Please do keep us updated on how it goes. Thanks
Matt - Forum Team
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