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Lamby1800
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When will virgin send an engineer?

I've had on going issues with my Wi-Fi connection. 

How many times must the problem be reported before an engineer is sent out?

How long does the Wifi have to be down before an engineer comes out?

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Superuser
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Re: When will virgin send an engineer?

unless you can prove the wifi side of the hub is faulty VM will do little to nothing - they supply a connection to the hub - if that works wired then thats an end of it

wifi problems are down to the user to resolve - they will help on here but thats about it

give some details of your problems and people will help - firts thing to check is is a wired connection ok

____________________

Tony
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