on 23-08-2022 13:39
I have today received an email for an upgrade I applied for last week from M350 to M500.
I use my HUB 3 in Modem mode, running a speed test in my router the speed has not increased, although it shows as increased in the Hub3?
Any Ideas Please
SFID | 222 |
Max Traffic Rate | 575000000 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
on 23-08-2022 14:44
on 24-08-2022 13:42
You reminded me I have had something strange with QOS in the Asus Router before, even though it is OFF it still uses the rates that are set.
I had issues last time I tried connecting a MAC straight to the Hub 3 in modem mode and it was unable to connect?
I have tried the different settings of Adaptive QoS / Traditional QoS / Bandwidth Limiter in the router and I have also tried setting the limits much higher than I can get say 5000 / 1000 and also after setting turning QOS off as well as testing with on.
Speed Test below from within router interface.
As you can see depending upon the options I set I can improve slightly and destroy the download speed.
The 430Mb Speed is with Bandwidth Limit setting not entered (No devices set up so all blank) and the QOS function turned off. It is poor that if you set say Adaptive QOS and set speed to say 100Mb, you get 100Mb even if you then turn off QOS!
So in short it looks like Virgin have upgraded my speed to M500 however my Asus RT-AC88U is having difficulty utilising it.
on 26-08-2022 14:46
I have also today Factory reset the Asus and tried another internal speed test, if anything this was strangely worse than before.
I have now reloaded my servings but still can't get above 440Mbps ish on M500.
on 26-08-2022 16:07
Hi iamSteve,
Thanks for your post and apologies to hear you're having an issue with reaching the 500mb speeds.
As you have a separate router, can you disconnect this and instead connect the Hub directly to a PC/Laptop? Reboot the hub and then run a speed test.
Pop your results here and let us know how it goes.
Thanks,
26-08-2022 17:04 - edited 26-08-2022 17:05
Ok, so connecting my MAC directly to the Hub 3 when in Modem mode, I can never get it to work tried it today and still no luck.
So I reset to Standard Router mode and Connected Via Cable. This is the speed test result.
So it's not an issue with the Virgin connection, but an issue once I reconnect my Router and put the Hub 3 in Modem mode.
My Asus RT-AC88U Router and mesh system are all up to date, and I have all QOS options turned off.
I will have to try and get to the bottom of this issue with the AC88U or I may as well just roll back to M350 as the speed through the router will not drop by much as it is currently.
on 26-08-2022 18:18
26-08-2022 18:59 - edited 26-08-2022 19:11
If its a bug that can only be fixed by reset the Asus router enabling QoS on home router can't push as much bandwidth then if disabled to fully use NAT offloading.
disable Traffic Analyzer - Statistic and QoS - WAN/LAN Bandwidth Monitor
on 29-08-2022 13:40
Hi iamSteve,
Thanks for coming back to me on this and confirming things are find when connecting to your hub directly.
As this is an issue when adding in the third party equipment, I will leave you in the ca[able hands of the community.
Thanks,