on 03-04-2022 13:06
I signed up with Virgin in June and I’ve honestly had no complaints up until recently. I have the 100mbps package and it worked flawlessly, providing coverage to every room in the house
However, this all changed a few weeks ago. Since then the range barely goes past the living room and kitchen, with little to no signal upstairs meaning constant drop outs and speeds of 6mbps and below
I’ve tried all the usual tricks like resetting the router and fiddling in the router settings etc, but that was just as useless as talking to their technical support team who essentially told me to deal with as they couldn’t see anything wrong on their end
So I’ve recently been looking in to overhauling my home networking to get the speeds and range I’m paying for, which is where this question comes from
What’s the best solution here. Should I just get an expensive replacement router? Should I invest in a mesh network? Or is a simple WiFi booster sufficient?
on 03-04-2022 13:13
on 03-04-2022 15:17
Great ideas as always from John. However I would also want to know what happened a few weeks ago to your WiFi performance. Can you remember anything changing in terms of your connections, set up, cabling, hub position, etc? Are you able to copy and paste all of your router stats please?
on 05-04-2022 15:33
Hey @rudraseteChirag,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of the issues that you're having with your connection, are you having issues with any wired connections to your hub.
I have tried to find you on our system but have been unsuccessful in locating you. I would be happy to take a further look into this but would need need to send a few details over via private message, please look out for my message and we can get started.
Regards,
Steven_L