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Odin5
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What’s going on with Broadband in RG21 area

Keep losing our broadband since 6th September in area 31 what’s actually going on?

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Rushm
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Message 2 of 7
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Re: What’s going on with Broadband in RG21 area

Also in RG21 no Internet and lights flashing on the hub is whats going on? If virgins doing something they should make us aware!!

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Norbert_K
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Message 3 of 7
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Re: What’s going on with Broadband in RG21 area

Area 21 is dead. Intermittent connection since 3 weeks now.

Went through everything with support and still experiencing the issue.

Definitely a problem outside my house.

Read the same kind of problem here multiple times.

Can anyone look into this please? 

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Forum Team
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Re: What’s going on with Broadband in RG21 area

Hi Odin5. Rushm and Norbert_K - Thanks for posting and my apologies for the broadband issues. I've now ran a check and there are no issues showing in your area. Has everything now been resolved?

 

Please let me know if you need anything further.

 

Kind regards,

 

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Odin5
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Message 5 of 7
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Re: What’s going on with Broadband in RG21 area

Seems to be ok at the moment
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Forum Team
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Re: What’s going on with Broadband in RG21 area

Great Smiley Happy Is there anything further I can assist with?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Odin5
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Message 7 of 7
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Re: What’s going on with Broadband in RG21 area

No thank you, thanks for the replies.
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