Week signal in other rooms

[Drodger11]

I'm tired of week connection it only seems to work in 1 room I have done everything I don't know what to do and I'm really frustrated paying for the WiFi for it to only work properly in 1 room 

[g0akc]

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@Drodger11 wrote:

I'm tired of week connection it only seems to work in 1 room I have done everything I don't know what to do and I'm really frustrated paying for the WiFi for it to only work properly in 1 room 

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You’re really only paying for the broadband connection to the house - not within it - how far the signal goes around your home is your problem.

Some people find the hub WiFi reaches all round the property, others don’t - depending on various factors including proximity to neighbours, interference and property construction.

That said, VM offer pods to extend coverage - or you can get your own mesh system or additional access points.

I can use my home WiFi across the road junction, about 150 yards away - and all round the house or garden.

[jbrennand]

What Hub model do you have? See this first
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If you haven't done this already - try it first - it helps sort some Hub3/4/5 wifi issues for some devices.
Go into the Hub’s settings. Type in  http://192.168.0.1  into your web browser’s url box and login with settings password on the Hub's base sticker (or your own if you changed it). Then in Advanced>wireless signal >smart wifi - tick the disable “channel optimisation” box or “Smart Wifi” box and save settings.  May be different pathways and wording on the 3 Hub types
Then, go to advanced>wireless signal>security, rename the 2.4 & 5 GHz network ssid's.  Just type over to change 'em to whatever you like and something that will differentiate them (e.g - Billybob2 & Billybob5) Try to avoid spaces and periods in the SSID names as they can cause issues with certain devices. Use the same password for simplicity,  Then, apply settings and restart the Hub.  Your 2 wifi networks will now be clearly separated - and you can then select the network you want each device to connect to… individually from the "available networks" list on each of your devices. 

Note all your wifi devices will need re-connecting to the new SSID's and passwords.
All things being equal, 5 GHz is always better/faster and subject to less congestion/interference (and is better for iDevice speeds than the 2.4 one - although the 2.4 one has the better "range" and will be needed when the 5 GHz drops out of range and some older/cheaper/dumber devices can only use this one. 

You should also use a wifi analyser App (or Airport Utility on iOS) to check which 2.4 channels are being heavily used around you and move yours to one of numbers 1,6,11 that is least so, but it wont help if there is other interference.

See if these changes help - you will lose any “seamless roaming” benefits but it may not matter and you can always change the settings back by doing a " pinhole factory reset " if you prefer the way it was - or it doesn’t help.

[Gareth_L]

HI Drodger11,

Thanks for your post.

Just a quick question to see if you have followed the advise @jbrennand gave you?

Gareth_L