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Web safe turn off

Stemarj
Joining in

on ‎29-05-2021 06:53

How do I turn Web safe off? I try to open the app but it says the page is not available there is a problem, I don’t want to phone and wait on line for an hour.

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2 REPLIES 2

DJ_Shadow1966
Very Insightful Person
Very Insightful Person

on ‎29-05-2021 06:56

Hello

Have you tried on your account at https://my.virginmedia.com/my-apps/onlinesecurity/websafe/settings.html

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

on ‎31-05-2021 08:56

Hello @Stemarj,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry for the delay in finding your post.

 

Have you tried the advice given by @DJ_Shadow1966? Please do if not as this is the correct way to do this.

 

Let me know how it goes.

 

Look forward to speaking with you.

Hayley
Forum Team



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