on 20-10-2021 14:11
I used to be able to access an app on my tv and phone but a month ago it kept coming up 'invalid login details'. I know that the login details are correct because they work on my phone when I turn off wifi.
My websafe and virus settings are off. Still I can't access this app when I'm on wifi. I can only think it's being blocked by Virgin.
on 20-10-2021 15:06
on 22-10-2021 15:12
Hi ianlowe1
Thanks for posting and welcome to the community.
What app is it that you're having issues with?
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill