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Web and virus settings turned off but sites are still blocked

ianlowe1
Just joined

I used to be able to access an app on my tv and phone but a month ago it kept coming up 'invalid login details'. I know that the login details are correct because they work on my phone when I turn off wifi. 

My websafe and virus settings are off. Still I can't access this app when I'm on wifi. I can only think it's being blocked by Virgin.

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person
What App is it?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

John_GS
Forum Team
Forum Team

Hi ianlowe1

 

Thanks for posting and welcome to the community.

 

What app is it that you're having issues with? 

 

Kind regards,

John_GS
Forum Team


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