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Weak security

Joining in


Just set everything up. 
however it says weak security on my phone and iPad  once connected to the network. 
I am also not able to use the hub app as it strangely says it can’t find my hub.. but I have a connection. 
any answers please?


Problem sorter

Have you tried the steps shown Here ?

That’s a sticky at the top of these pages.

I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

Forum Team
Forum Team

Hi there @gavinjones1932 


Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. 


I am so sorry to hear that you were facing this weak security notice but this is nothing to worry about. A big thank you to g0akc for their advise, have you since been able to follow the steps via the link they provided?