I'd suggest popping to your hubs config pages and changing the wireless security type to WPA2 PSK AES rather than auto, if that doesn't work you can also try using wireless mode 54mbps. Both of these changes tend to help with any devices with compatibilty issues. Let us know how you get on.
I have exactly the same problem described by Lukesxs and dca860.
I upgraded from talktalk to virgin media and received a SuperHub 3.0 router, which provides Wi-Fi access perfectly fine to all my devices (Mobile Phones and Laptop), but unfortunately it is unable to connect to my Netgear gaming adaptor (Model: WNCE4004).
Both my Netgear gaming adaptor and my SuperHub 3.0 router have been reset, but I am not able to connect the two devices together by Push ‘N’ Connect button (WPS) or by connecting the Netgear gaming adaptor to my laptop via an Ethernet cable and connecting the device up by the web set up page www.mywifiext.com. In the latter case when I go through set up my SuperHub 3.0 Wi-Fi signal is found by my Netgear gaming adaptor and it has 100% signal but when I go to complete the process I get the message stating device is not close enough to the Router when I am in the same room.
I have tried the advice given on this thread by the mods and changed the security settings on the SuperHub 3.0’s config pages to WPA2, but unfortunately this does not work.
Can you let me know if there are any other setting available I can change on the SuperHub 3.0 config page which will allow my Netgear gaming adaptor to gain access to my Wi-Fi?
I received a new Superhub 3 yesterday, original Superhub had died. However as with other users I cannot get the Netgear WNCE4004 to connect to the Super Hub. I have upgraded the firmware on the WNCE4004, have also sat right next to the Super Hub, selected my home wifi network and it states that it is out of range. Pretty much the same as all other people have posted, tried changing the security level, which hasn't made a difference. The Super Hub is in router mode. Just wondering if there is a known fix, as there is no reason as far as I know that it shouldn't connect.