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Rmarley
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WIFI

I’ve got a WIFI range of between 5-8 meters from the router. I’ve also been trying to speak to someone from Virgin on the 150 number now for 2 weeks. I’ve posted complaints and sent add and my number to 80011 and still nothing. Anyone got any ideas. 

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chenks
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Re: WIFI

is the hub poorly placed?
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Rmarley
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Re: WIFI

It’s next to the tv box on a tv stand it can’t go anywhere else are that’s where the Instalation team put it

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chenks
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Re: WIFI

the reason i ask is that poor positioning of the hub can greatly affect WIFI coverage.
hubs really need to be out in open, not surrounded by other things (shelfs, cabinets etc), and ideally not in a corner.

wall thickness and types of walls also greatly reduce wifi coverage.
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Rmarley
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Re: WIFI

If I cancel my direct debit will someone call me then?

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chenks
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Re: WIFI

a debt collector will call you, but i guess that's not who you wan to call you.
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Very Insightful Person
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Re: WIFI

And your credit rating will trashed 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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