Sorry to read that you're having issues with intermittent wireless connection.
I can see from your other post in TV Anywhere in regards to your wireless extender. Are you still experiencing disconnections through the wireless? Have you tried to connect direct to the Super Hub's wireless network to see if you get the same issue?
As I was unable to locate your account to check your connection for any issues, if you are still experiencing the same issue, I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.
Thanks, yes the extender is already switched off due to the TV anywhere problem, so we are only using the HUB wireless signal. I have tried changing the channel, and the speed of the 5G frequency to see if that will help but it still drops out.
I have replied to your message with the account info.
Thanks for confirming your details, I appreciate it.
From checking your connection, the line and hub have come back as fine, which is good. This issue will be caused by wireless interference.
Can you try to change the names of both 2.4 GHz and 5GHz to something different from each other including the password. You may have to complete a factory reset.
At the moment the channel settings are both on AUTO, you can try a programme called inSSIDer to check the other networks in your area and what channels they are broadcasting on so you can put yours on a better channel.
Re: WIFI keeps dropping out - UPDATED due to low wireless speed from hub
3 months on and while things are more stable, the wireless speed is not as it should be from the hub. I get between 8-20mb from the hub now and nothing in the other side of the house from the router. I have now been changed to the 70mb service but i cannot get this from the hub. To fix the issue of the dead zone on the other side of the house I bought a devolo dlan 1200 wifi powerline kit. This has worked a treat and I now get 70mb on the other side of the house, but shows the hub isn't performing as it should.
What do I need to do to get the router to deliver the full 70mb?