Menu
Reply
  • 4
  • 0
  • 0
Jbyford
Joining in
119 Views
Message 1 of 2
Flag for a moderator

WIFI connection always dropping

Right so my wireless connection is ALWAYS dropping. I've called up customer service a few times and they just reboot it, like I haven't done that myself. I want to get an engineer called out but I have no clue how to cause they don't make it very easy. Anything I can do to fix it or how do I get an engineer?

0 Kudos
Reply
  • 10.32K
  • 281
  • 591
Forum Team (Retired) Emma_E
Forum Team (Retired)
97 Views
Message 2 of 2
Flag for a moderator

Re: WIFI connection always dropping

Hi Jbyford

 

Welcome to the forums, I am sorry to see you have been having trouble with your connection.

 

I have taken a look and your upstream power levels are too low. I would like to get an engineer out to take a look at this for you.

 

I will pop you a Pm to get this arranged. Keep an eye out for the Purple Envelope top right hand corner.

 

Speak to you soon.

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply