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WIFI connection always dropping

Right so my wireless connection is ALWAYS dropping. I've called up customer service a few times and they just reboot it, like I haven't done that myself. I want to get an engineer called out but I have no clue how to cause they don't make it very easy. Anything I can do to fix it or how do I get an engineer?

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Forum Team (Retired) Emma_E
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Re: WIFI connection always dropping

Hi Jbyford


Welcome to the forums, I am sorry to see you have been having trouble with your connection.


I have taken a look and your upstream power levels are too low. I would like to get an engineer out to take a look at this for you.


I will pop you a Pm to get this arranged. Keep an eye out for the Purple Envelope top right hand corner.


Speak to you soon.



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