on 15-09-2022 14:34
How do I go about Ordering WIFI Pods
1GB WIFI Volt
2 Areas within property WIFI speed below 20MB
on 15-09-2022 14:36
on 15-09-2022 14:45
Thanks john I'll Give them a Call
on 17-09-2022 16:08
Hi Raf54,
Thanks for posting to us here on the Community.
Sorry to hear you are experiencing slow speeds in your home.
We just wanted to check in and see if you have been able to order the equipment?
If not please do let us know and we will be happy to assist further.
Thanks,
on 17-09-2022 18:31
Contacted Virginmedia,
Carried out speed test.
Anna of Virginmedia would put forward an order for one WIFI Pod
I have 1GB volt package Pods are free.
If one pod is not enough contact Virginmedia and reorder another pod.
on 20-09-2022 10:01
Hey Raf54, thank you for letting us know this.
Please let us know how you get one with the pod, if you do need another one ordering we can look at this for you.
However it does need to be a minimum of 5 working days before we order you another one. Thanks
Matt - Forum Team
New around here?
on 23-09-2022 18:07
Unpacked wifi pod
Plug unit into socket where weak signal was
WIfi signal better reading over 105mbps 49mbps
Can now get wifi in rear garden
Has made a difference
on 26-09-2022 08:48
Hi @Raf54,
Thanks for the update on this, I'm very glad to hear that you're seeing a great improvement after the installation of Wi-Fi Pods. Please let us know if you experience any other issues, or have any questions and our team/community will be happy to lend a hand.
Thanks,