on 01-05-2022 20:43
So, For as long as I can remember my WIFI has not been working on any of my wireless devices BUT my wired devices work just fine. I think its been ever since the last major works in my area that the WIFI has had problems. I've done numerous resets from leaving it off for 5 - 30 minutes, holding the reset button on the back for 60 seconds, then turning it off, leaving it 5 mins and turning it back on and I have also tried resetting from the hub address 192.168 etc. Nothing seems to work.
I've reset network seetings on phones and other devices - nothing.
It's becoming increasingly annoying now especially when my son relies on his data for school to be able to contact me and now he's is having to use his data even inside the house.
Can anyone help, It's really ****ing me off 😆
Answered! Go to Answer
on 01-05-2022 23:00
@tomfom wrote:I don't see how that is my problem to solve by spending money when I'm paying for a service where the WIFI should work as standard so yeah, Thanks for your un-informative response, but no thanks 👍
If the service work by wire then don't use wifi If VM could have the hub in your home without a wire don't you think they would of done that? your problem will go on for weeks keep that in mind.
on 01-05-2022 21:19
on 01-05-2022 21:28
I don't see how that is my problem to solve by spending money when I'm paying for a service where the WIFI should work as standard so yeah, Thanks for your un-informative response, but no thanks 👍
on 01-05-2022 21:34
I'm not clear whether the wifi is poor, or there's no wifi at all?
Download a wifi scanner (I use Wifi Analyzer by VREM Software, free from Google Play) and see if there's any sign of the wifi signal from your hub - when you're a metre or two from the hub, if it broadcasting anything that should be the strongest signal of the multiple networks that'll show up.
on 01-05-2022 21:42
Thanks mate, will look for a similar app on IOS. I have since checked network status and rang the tech support people and apparently there is an ongoing issue in my area so that would expalin a lot (should have done that before posting 😆)
But yeah, there seems to be no WIFI at all and now my wired connections are having issues so I'm hoping that come tomorrow it's sorted.
on 01-05-2022 23:00
@tomfom wrote:I don't see how that is my problem to solve by spending money when I'm paying for a service where the WIFI should work as standard so yeah, Thanks for your un-informative response, but no thanks 👍
If the service work by wire then don't use wifi If VM could have the hub in your home without a wire don't you think they would of done that? your problem will go on for weeks keep that in mind.
on 01-05-2022 23:41
The app to use for iOS is AirPort utility, you do not need any AirPort equipment. Go to <Setting> for the AirPort Utility and turn on <Wi-Fi Scanner>. Then you can run the AirPort utility to find all SSIDs in your area and Their signal strength and channel.
on 02-05-2022 01:35
Do you live in 1990? I don’t sit at a computer all day to use a wired connection to access things I want/need the internet for.
The every day devices we use for OUTSIDE of home are the reason we need Wi-Fi. I don’t intend to pay for addons to my phone network for extra data to be able to do the everyday stuff I should be able to do in my own home when I’m not at a desk when I have an internet provider that provides Wi-Fi.
I came on here asking for a solution and you comment with your negative, nonsensical and Karen-esk responses like ‘get a better router’… 🤨🤣
When you pay for a service you shouldn’t expect anything less, and I don’t 😉
on 02-05-2022 01:38
Do you live in 1990? I don’t sit at a computer all day to use a wired connection to access things I want/need the internet for.
The every day devices we use for OUTSIDE of home are the reason we need Wi-Fi. I don’t intend to pay for addons to my phone network for extra data to be able to do the everyday stuff I should be able to do in my own home when I’m not at a desk when I have an internet provider that provides Wi-Fi.
I came on here asking for a solution and you comment with your negative, nonsensical and Karen-esk responses like ‘get a better router’… 🤨🤣
When you pay for a service you shouldn’t expect anything less, and I don’t 😉
on 02-05-2022 01:48