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sphericoom
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WIFI Cuts off every day or so

Our house wifi gets cut off every day or so. Have rang Virgin Media and rebooted the route many times but problem still persist. Any help from the technician is appreciated. Below is the error log.

26/06/2019 19:31:46     critical        No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2019 03:05:14     Warning!        RCS Partial Service;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2019 04:48:11     critical        No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/06/2019 18:24:54     Warning!        RCS Partial Service;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/06/2019 10:41:58     critical        No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/06/2019 11:37:47     Warning!        RCS Partial Service;CM-MAC=c0:05:c2:bb:63:3b;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

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Very Insightful Person
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Re: WIFI Cuts off every day or so

Can you post the downstream and upstream stats


As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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