Menu
Reply
  • 5
  • 0
  • 0
Oldhippo
Tuning in
210 Views
Message 1 of 4
Flag for a moderator

Voicemail notification won't clear

I keep getting notification that I have voicemail yet when I access my mailbox, there's nothing there. How can I stop these notifications and clear the icon off my phone please?

0 Kudos
Reply
  • 1.21K
  • 68
  • 97
Forum Team
Forum Team
131 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Voicemail notification won't clear

Hi Oldhippo,

 

Thanks for your post.

 

Sorry to hear that you're constantly getting a voicemail notification on your handset.

 

Can you try calling your own number from a different mobile or landline and leaving a voicemail. The call your voicemail and listen to the message and delete. This should remove the icon.

 

Let me know how you get on.

 

Thanks

 

Melissa 

  • 5
  • 0
  • 0
Oldhippo
Tuning in
121 Views
Message 3 of 4
Flag for a moderator

Re: Voicemail notification won't clear

That seems to have fixed the issue after a reboot of the phone.  Thanks for your help

0 Kudos
Reply
  • 1.61K
  • 80
  • 111
Forum Team
Forum Team
109 Views
Message 4 of 4
Flag for a moderator

Re: Voicemail notification won't clear

Thanks for coming back to us Oldhippo

 

Pleased to see that Melissa's advice has solved this for you

 

I'll ensure that she's informed of your satisfaction with her diagnosis today

 

Kindest regards,

 

David_Bn 

0 Kudos
Reply