Voice and Video calls freeze all of the time with my 3 Hub - Re Occurring Problem

[JanFedUp]

Hi All 

Is anyone in the WN4 Areas of Wigan having the same problem!!!  MS Teams Voice and Video calls freeze all of the time with my 3 Hub - Re Occurring Problem 

Issue was a network switch issues on the VM side, seems to be happening again  since end of May 

Any ideas 

JanFedUp 

[jbrennand]

What happens if you run a Teams meeting on a computer/laptop connected to the Hub directly by an ethernet cable - is that stable?

Also...check for known issues

Try the “check service,”Area status webpage" (link at top right of this forum)

Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.