cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin media wifi

Jaydp
Joining in

Hi I am having problems connecting to WiFi when out, recently upgraded to Sony S10iii from Xa1 which connected wherever I had a signal.

The virgin media connect app is useless 

Virgin Media

Security 802.1x EAP

EAP method

TTLS

Phase-2 authentication

MSCHAPV2

CA certificate

Do not validate

No certificate specified. Your connection will not be private.

Identity

vmobwifi/07973770210

Anonymous identity

Password

Anonymous identity

Password

(unchanged)

Show password

Advanced options

Proxy

None

IP settings

DHCP 

I copied these settings across to the new phone still having issues

 

 

 

 

5 REPLIES 5

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums Jaydp, and a very warm welcome to you!

 

Sorry to see you've been struggling to connect to Wi-Fi hot spots via the Virgin Media Connect App. 

 

Can you tell me if you've been able to resolve this since your post on Tuesday? 

 

Kindest regards,

 

David_Bn

Hi David unfortunately I haven't been able to connect, I read on a forum that you change one setting to AKA and then hit connect, bit this didn't work, hence why I decided to copy the settings from my old android Sony Xa1 but so far still no joy 

Thanks for replying

Thanks for coming back to me.

 

Can you please click this link, to ensure that everything is set up correctly?

 

Kindest regards,

 

David_Bn

 

 

Hi Thanks for your message yes it was all set up.

 

Thanks for your reply, what is the error message that you are getting? If no error message, In what way is it not working? 

 

Cheers,

Corey C