on 29-06-2021 11:03
Hi I am having problems connecting to WiFi when out, recently upgraded to Sony S10iii from Xa1 which connected wherever I had a signal.
The virgin media connect app is useless
Virgin Media
Security 802.1x EAP
EAP method
TTLS
Phase-2 authentication
MSCHAPV2
CA certificate
Do not validate
No certificate specified. Your connection will not be private.
Identity
vmobwifi/07973770210
Anonymous identity
Password
Anonymous identity
Password
(unchanged)
Show password
Advanced options
Proxy
None
IP settings
DHCP
I copied these settings across to the new phone still having issues
on 01-07-2021 11:13
Thanks for your post on our Community Forums Jaydp, and a very warm welcome to you!
Sorry to see you've been struggling to connect to Wi-Fi hot spots via the Virgin Media Connect App.
Can you tell me if you've been able to resolve this since your post on Tuesday?
Kindest regards,
David_Bn
on 01-07-2021 11:16
Hi David unfortunately I haven't been able to connect, I read on a forum that you change one setting to AKA and then hit connect, bit this didn't work, hence why I decided to copy the settings from my old android Sony Xa1 but so far still no joy
Thanks for replying
on 01-07-2021 11:23
Thanks for coming back to me.
Can you please click this link, to ensure that everything is set up correctly?
Kindest regards,
David_Bn
on 07-07-2021 01:42
Hi Thanks for your message yes it was all set up.
on 07-07-2021 10:54
Thanks for your reply, what is the error message that you are getting? If no error message, In what way is it not working?
Cheers,
Corey C