Not advising you do this - but after I spilt a beer into a laptop many years ago, I disconnected it and washed the base unit under the tap for 1/2 hour - then soaked it in a couple of 1 hour cycles with distilled/deionised water then left it a few days to dry in the airing cupboard - and all was well
🙂You need to call it in as a fault and they will replace it for you - they will want to charge £25 but you may be able to sweet-talk out of that.
Call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). Use option 2 (faults), dont press any other buttons when offered and you should be in the queue for the next agent.
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
