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Virgin hub 3 constantly showing orange light

Marcus-22
Joining in

Hello,

My virgin WiFi Hub 3.0 is constantly showing orange light. It used to intermittently change between white and orange but now it stays orange all the time. 

I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30 seconds.

These measures have not fixed the problem. I simply cannot trust the indicator light and given that each colour means something ('red' meaning the router is overheating) I worry that something might go seriously wrong. 

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person
Orange light is usually just a sign of a failing/fading 1p LED in the Hub. It has no real significance regarding connectivity. Only time to be concerned is if it turns bright red.

Whether that "functionality" has been affected - I dont know - a VM person should comment in a day or so.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person
Orange light is usually just a sign of a failing/fading 1p LED in the Hub. It has no real significance regarding connectivity. Only time to be concerned is if it turns bright red.

Whether that "functionality" has been affected - I dont know - a VM person should comment in a day or so.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.