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Angela45
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Virgin connect

Virgin connect worked few weeks ago, now map page is dead. Uninstalled the app, reinstalled it, it says installation successful but I now can't even sign in, the page is dead. I'm on Android Oreo. I've restarted phone but still can't sign in.

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Re: Virgin connect

Hi Angela45, 

 

Thank you for getting in touch. 

 

I am sorry to hear you have been having some problems with our Virgin Connect App, can you please confirm if this is still happening?

 

Let me know and I will be happy to assist.

 

Thanks, 

Nat
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Angela45
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Re: Virgin connect

Hi Nat, without doing anything more with the app, a few days later when I checked, it was working. I see other people were having a similar problem so it was possibly something your end. I haven't tried to connect to one of your hotspots yet but hopefully it will be ok.

It would advantageous if I was able to expand the map a bit more in order to more precisely pinpoint where the hotspots are. 

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Re: Virgin connect

Does everything look to be working now?

 

Thanks Joe_F

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