on 25-06-2022 22:52
I have just got my broadband set up, I have connected my mobile phone and my tablet to the Internet using the roiuters password, I then tried connecting my xbox one and a laptop that both use windows, but neither will connect using the routers password, please can anybody help?
Thanks in advance
26-06-2022 14:03 - edited 26-06-2022 14:03
Have you tried both passwords? What Hub model is it? Do they connect ok on an ethernet cable?
on 26-06-2022 15:59
Thanks for your help, I figured out the problem, I had an extra character at the end of my password, oops I 😂
on 28-06-2022 16:16
Hi @BarryTL,
Thanks for the update. It's a genuine mistake to make 😋 I know I've definitely read my Wi-Fi password wrong and then realised after about 4 hours of frustration!
If you need anything else, feel free to pop back to us, we're always happy to help 🙂
Cheers,