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Virgin Media available in half of my building (front road facing part has a different postcode)

alannahhd
Joining in

I'd like to set up Virgin broadband for my company - the office is on the bottom floor of a mainly residential building. Whilst we have access through the street entrance, our official entrance and address are registered as the lane at the back of the building and so we have a different postcode to the rest of the building. Virgin Media supply the street side postcode, and therefore the rest of the building, however, they do not service our official postcode which is the lane.

I was just wondering if anyone has any experience of this/if it's likely that something could be done about this ? 

1 REPLY 1

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hi @alannahhd 

Happy to take a look into this for you! I’ll pop over a private message to take some details 

Many thanks,

Christy 


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