Some people try logging into the hub by entering the wifi passphrase, some try entering the hubs password as the wifi passphrase
Just a case of making the passwords at least 12 characters long using numbers, symbols & letters like : TrY*&Gu3s5_Th1s%**tH3N!! for example, the longer the better, the more variation the better, chances of someone successfully hacking your wifi is very small as most range barely get's down the garden let alone out into the street so I'd ignore the media tabloid hype that's going around.
You can also enable MAC filtering for extra security as well to tell the hub to ignore any incoming connection attempts by wireless devices that are not in the allow list, simple way to do this is make sure every device you use wireless is connected up to the hub 1st, then 1 at a time click the bullet point next to the device you wish to add this will input the devices data below automatically then click "add device" do this for each device until you're done, it should be in the hubs advanced settings under wireless, primary network etc, click save changes, then close the window, done. You don't have to, just an option if you are a bit paranoid about it, again you can always default it back using the pinhole reset if ever you forget the PW's
You got a great name too I get annoyed when people spell my name "Sean" Starbucks is the worst for that.
1. Which? employed a dedicated company to hack the network in question. 2. It took them days to crack the default wifi passphrase 3. Most hackers are opportunists who won't take that much time and effort on a home connection. 4. Virgin set the default hub login password as changeme (change me) in addition when users log into the hub they are normally told to change this as well via a nag screen.
Virgin actually ran a story in the news section yesterday.
Which includes advice on how to change passwords on older routers.
It should be noted that when the SH2ac came out Virgin introduced a requirement that if the password was the default, that users were required to enter the WPS Pin which was unique to each hub. So hackers couldn't breach the hub itself even of they gained access to the wifi network.
I do consider the headlines to be scaremongering, which is why I did my homework before posting.
Also note that 800,000 is the estimated number of SH2's on the network. Out of those:
Some users will automatically change the default SSID and passphrase as soon as they get the device.
Others can and do put the hub into modem mode and use their own router.
So while the general message is going out, the number of those at risk is lower than the quoted figure.
@apcyberax - We haven't been able to change DNS on the hubs since the SH1 firmware
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