Virgin Hub 3 and Android Tablet issues

[argonath2951]

Hi all,

Had a few Hub 3 issues which I manage to sort but kids Android Tablet when trying to connect to the network now shows connecting->saved->connecting->saved several times before showing disabled.

TIA

[Ashleigh_C]

Hi there @argonath2951

Thank you so much for your post and welcome back to the community forums! 

I'm so sorry to hear that you are facing this issue! 

Can I ask if any other devices are facing issues at all? Have you been able to try forgetting the network and reconnecting at all? 

Thank you.

[argonath2951]

Hi

No other device (and there are loads) have this problem. It worked fine until around a week ago then point blank refused to connect. I think there is an issue with the router in general as there are frequent outgages since exactly the same time..

[jbrennand]

So every other device is connecting fine and its just the Android tablet having issues ?

If thats the case I would be looking in the tablet's network settings for the reason why.

Nine times out of 10 it will be an ip address or DNS issue. Cant help though as I am all Apple - never used Android - someone else might chip in with an idea soon

You may not be alone either....

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub5-Samsung-galaxy-tab-A-2019-is-painful-s...