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Virgin Connect - Pause Devices

Skittler62
Tuning in

on ‎25-01-2022 09:16

Hi,

I am considering switching from BT to Virgin Broadband but have a question on the Connect App if anyone can help.

I am aware you can pause individual device access to Wi-Fi through the App, but is this just a manual on/off or can you schedule times when devices get access? We are Foster carers so it is an important part of the safer care plan for our cared for children.

Thanks,

Jon

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4 REPLIES 4

gary_dexter
Alessandro Volta

on ‎25-01-2022 09:40

The Connect App intermittently works, at best, and it doesn't work with the Hub4 or Hub5 that VM are pushing out now.

So in essence, it's useless.

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Skittler62
Tuning in
In response to gary_dexter

on ‎25-01-2022 09:47

Thanks Gary,

I appreciate the App may not work properly. But is there an auto option there at least?

Jon

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Adduxi
Very Insightful Person
Very Insightful Person
In response to Skittler62

on ‎25-01-2022 10:16

If you are really concerned, use the VM Hub in Modem mode and buy a 3rd Party Router with good parental controls.  The ISP Hubs will never perform, or have the features of a Router from a manufacturer who's business is making Routers.  🙂

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Skittler62
Tuning in
In response to Adduxi

on ‎25-01-2022 10:22

Thanks. It's not a concern, it's a must have.

We are currently with BT and they have that function through their App so as much as I would prefer Virgin, it sounds like I'm going to have to stick.

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