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Virgin Connect App/hub 4 blocking access

jfthornton
Joining in

on ‎06-06-2021 10:39

Hi all

We have a hub 4. With this upgrade i can’t figure out how to block internet to devices. Only hub 3 can use the Virgin Connect app. I can’t see any easy way to do this on the admin page either. 

Two questions:

anyone know when the app will be upgraded?

is there a workaround?

thanks in advance 

john

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3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

on ‎06-06-2021 10:54

Have you read the MAC filtering guide?

How to Set Up MAC filtering | Virgin Media

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jfthornton
Joining in
In response to Adduxi

on ‎13-06-2021 19:21

Hi

Thanks for the info. I’ve actually found an easier method using the new screen time setting on iOS. 

john

Tudor
Very Insightful Person
Very Insightful Person
In response to jfthornton

on ‎13-06-2021 22:43

By the time VM update the app to work with the Hub4, they will have started shipping the Hub5! In any case it’s useless to a lot of us as it does not work when you are in modem mode.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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