on 15-09-2020 11:49
We've recently upgraded our internet speed and a new Router to the Hub 3. The Wifi speed is pretty good on most devices, but there's one laptop (that I'm using to work from home) which is unbelievably slow – around 11Mbps when it should be over 181Mbps!
All I can think is that it might be my laptop's wifi card – its a MacBook Pro 15 inch mid 2012 with an Airport Extreme Wifi card in it.
Has anyone else come across this issue or have any advice, tips or fixes? Thanks in advance.
Answered! Go to Answer
on 15-09-2020 15:57
on 15-09-2020 11:56
Can you use an ethernet cable connection ?
on 15-09-2020 12:04
Hi - not really as I am about 3/4 metres away so the cable would trail across the floor. Can’t be normal for it run quote that slowly surely?
Thanks
on 15-09-2020 12:14
It was an idea to get you out of the current predicament that you are in.
You could then look into the Wi-Fi problem at a later time
on 15-09-2020 15:57
15-09-2020 16:00 - edited 15-09-2020 16:03
Log into your HUB on http://192.168.0.1, and access the 'Connected devices' section on the left hand side.
You should be able to track down your laptop and the speed & band it's connected on.
This is only a rough guide since its the 'link speed', however could show the reasons why it is so slow in comparison to other devices.
on 15-09-2020 16:20
on 15-09-2020 16:24
on 20-09-2020 08:29
Thanks so much – this really helped. And whoever told me about the holding alt over wifi symbol in the finder – that too was really helpful. It turned out my Laptop was switching me from 5Ghz to 2.4Ghz even though I am sitting about 5 meters from the router. Guessing its this 'Intelligent Wifi' that comes with the Hub 3.