on 22-07-2021 16:26
Hi guys, we just switched to Virgin from BT and I have continued working from home with the same setup as before.
I log on to my company VPN and then make/receive calls over that connection. Since the switch to Virgin, my work calls have had poor quality and often cut out intermittently.
I've checked cabled, reset router, done anything I can think of. I have a HUB 4 as its a brand new install. Any help would be great as I don't want to have to head back to the office. If I can't get it fixed tomorrow, I will have to cancel Virgin and move back as I am in my 14 day window.
Answered! Go to Answer
22-07-2021 16:31 - edited 22-07-2021 16:32
Someone else who knows about VPN's will respond soon - but most usually say... VM hubs and VPN's are a marriage made in hell !
You may well be advised to use the Hub4 in modem mode with your own router and wireless kit (I do that).
Give that some thought until someone responds
22-07-2021 16:31 - edited 22-07-2021 16:32
Someone else who knows about VPN's will respond soon - but most usually say... VM hubs and VPN's are a marriage made in hell !
You may well be advised to use the Hub4 in modem mode with your own router and wireless kit (I do that).
Give that some thought until someone responds
on 22-07-2021 16:33
Thanks for the reply! I've seen this suggestion a few times but when I've only had VM for 2 days, I'd not feel it fair to shell out on a new router for a service that should just work.
I'd likely just cancel and move provider.
on 22-07-2021 16:40
on 22-07-2021 16:50
on 22-07-2021 17:27
@ScratchTheRat honestly, take the Hyperoptic offer now, don’t even wait until tomorrow.