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UnHappyBunny999
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VM Superhub 3 in modem mode won't work with Victure 1200 router ?

Had to replace my trusty TP-Link 841 router last week, with a Victure 1200. Because I had to disable modem mode in the superhub to get a WiFi signal, I just quickly plugged the router into a free port on the SH - and all worked fine.

Now I have time, I've tried to revert back to my previous setup of SH in modem mode and router WAN plugged into port 1, and it (the Victure) just refuses to see the internet. Surely it should just pick up the router settings (like what the TP link did) and get on with it ?

If I switch the SH3 back to router mode, the Victure seems to pick up an IP address (192.168.0.20) and all is well.

Am I missing something ?

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UnHappyBunny999
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Re: VM Superhub 3 in modem mode won't work with Victure 1200 router ?

I wonder if I need to clone the MAC ?

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gary_dexter
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Alessandro Volta
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Re: VM Superhub 3 in modem mode won't work with Victure 1200 router ?

I assume you mean the AC1200 router not the booster?

Have you configured the router to the correct connection settings?


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jbrennand
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Re: VM Superhub 3 in modem mode won't work with Victure 1200 router ?

Try again with this procedure...
__________________________

First seet up your own router with the WAN port set to be in DHCP & Nat mode, it may be pre-set that way anyway. Then disconnect all cables from your new router and unplug it. Put the VM Hub into modem mode ( https://www.virginmedia.com/help/virgin-media-hub-modem-mode ) and wait for the base light to turn magenta/purple (on a Hub3 - but not on a Hub4!). Once it’s in modem mode, the VM hub “MUST” then be powered off. Make sure it’s fully initialised (leave 5 min) and then put in the WAN cable to the VM hub. NOW… power up the VM hub and you should get a connection.

This order only needs to be done the first time you connect the router to the VM hub

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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