cancel
Showing results for 
Search instead for 
Did you mean: 

VM Connect app

martinianpaul
Superfast

Has this appalling app actually ever worked for anyone? 

Simply refuses to connect to my Hub 4.

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey martinianpaul, thank you for reaching out and I am sorry to hear you are having some issues with your Hub 4 not connecting to the app.

Please can you confirm that you have updated you app to the latest software it will be this Android: 12.28.19 or Apple: 12.28.18.

Please do let me know. Thanks 

Matt - Forum Team


New around here?

First thing I did. And I have followed all the suggestions in the many threads that exist on this truly appalling app. 

Hey martinianpaul, thank you for confirming this.

What error message is it giving you when you are trying to get onto the app?

Please can you just delete and reinstall the app and let me know what happens? Thanks 

Matt - Forum Team


New around here?