Upload and latency going to hell (again)

[risc19]

Peak times are becoming a problem around here....

[risc19]

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	411000000	4.599998	40.366287	QAM256	1
2	419000000	4.699997	40.366287	QAM256	2
3	427000000	4.800003	40.366287	QAM256	3
4	435000000	4.699997	40.366287	QAM256	4
5	443000000	5.000000	40.366287	QAM256	5
6	451000000	4.900002	40.366287	QAM256	6
7	459000000	4.699997	40.366287	QAM256	7
8	467000000	4.400002	40.946209	QAM256	8
9	475000000	4.599998	40.366287	QAM256	9
10	483000000	4.900002	40.946209	QAM256	10
11	491000000	5.099998	40.366287	QAM256	11
12	499000000	5.300003	40.366287	QAM256	12
13	507000000	5.099998	40.366287	QAM256	13
14	515000000	5.099998	40.366287	QAM256	14
15	523000000	5.099998	40.366287	QAM256	15
16	531000000	5.300003	40.366287	QAM256	16
17	539000000	5.400002	40.946209	QAM256	17
18	547000000	5.500000	40.366287	QAM256	18
19	555000000	5.300003	40.366287	QAM256	19
20	563000000	5.199997	40.366287	QAM256	20
21	571000000	5.300003	40.946209	QAM256	21
22	579000000	5.400002	40.366287	QAM256	22
23	587000000	5.300003	40.366287	QAM256	23
24	595000000	5.400002	40.366287	QAM256	24
25	603000000	5.199997	40.366287	QAM256	25
26	611000000	4.599998	40.366287	QAM256	26
27	619000000	4.400002	40.946209	QAM256	27
28	627000000	4.500000	40.366287	QAM256	28
29	635000000	4.599998	40.366287	QAM256	29
30	643000000	4.400002	40.366287	QAM256	30
31	651000000	4.099998	38.605377	QAM256	31

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.366287	0	0
2	Locked	40.366287	0	0
3	Locked	40.366287	0	0
4	Locked	40.366287	0	0
5	Locked	40.366287	0	0
6	Locked	40.366287	0	0
7	Locked	40.366287	0	0
8	Locked	40.946209	0	0
9	Locked	40.366287	0	0
10	Locked	40.946209	0	0
11	Locked	40.366287	0	0
12	Locked	40.366287	0	0
13	Locked	40.366287	0	0
14	Locked	40.366287	0	0
15	Locked	40.366287	0	0
16	Locked	40.366287	0	0
17	Locked	40.946209	0	0
18	Locked	40.366287	0	0
19	Locked	40.366287	0	0
20	Locked	40.366287	0	0
21	Locked	40.946209	0	0
22	Locked	40.366287	0	0
23	Locked	40.366287	0	0
24	Locked	40.366287	0	0
25	Locked	40.366287	0	0
26	Locked	40.366287	1	0
27	Locked	40.946209	1	0
28	Locked	40.366287	1	0
29	Locked	40.366287	1	0
30	Locked	40.366287	1	0
31	Locked	38.605377	0	0

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

96

4K

1880

QAM4096

728

3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)

159

Locked

42

3.6

757144870

0

[risc19]

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	25800000	37.770599	5120 KSym/sec	64QAM	6
2	32600000	38.270599	5120 KSym/sec	64QAM	5
3	39400000	37.770599	5120 KSym/sec	64QAM	4
4	46200000	38.270599	5120 KSym/sec	64QAM	3

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

Restarted yesterday hence 0 timeouts.

Are there any issues in my area? I already phones the number nut there is nothing reported.

[Corey_C]

Thanks for your post and welcome to the Community Forums, risc19,

Sorry to hear that you have been having connection issues. How has things been since your post?
I have run a remote diagnostic and have not been able to identify any issues with your connection.
We can also provide online broadband help here: https://www.virginmedia.com/help/services-support/broadband

Are issues can also be found here: https://virg.in/servicechecker
Let us know if you need any further help.

Cheers,
Corey C

[risc19]

---

@Corey_C wrote:

Thanks for your post and welcome to the Community Forums, risc19,

Sorry to hear that you have been having connection issues. How has things been since your post?
I have run a remote diagnostic and have not been able to identify any issues with your connection.
We can also provide online broadband help here: https://www.virginmedia.com/help/services-support/broadband

Are issues can also be found here: https://virg.in/servicechecker
Let us know if you need any further help.

Cheers,
Corey C

---

Hello,

Thanks for the reply. Right now it's fine, but it wasn't, until it was.

It's just erratic and unreliable, it's ok though as I've I've given up hoping it ever will be.

It's got a mind of it's own and I give up trying to understand it.

Thanks.

[legacy1]

Too many people and VM running speed tests with high priority.