Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Upgrading to 1GB, But yet to get the speeds

Adam1723714
Joining in

on ‎06-03-2023 11:30

So recently due to my contract of 500MBPS Running out I decided to upgrade for just £8 to 1GBs. But I've checked my service flow and they're both showing my old speeds. I am yet to receive the new router (5.0), whilst currently having the 3.0 Hb. Granted, surely the 3.0 hub can produce 1GBs via ethernet.

 

Man Thanks, Adam

0 Kudos
4 REPLIES 4

legacy1
Alessandro Volta

on ‎06-03-2023 11:33

Nope you need the hub 4 or 5 for 1Gb
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

Adam1723714
Joining in
In response to legacy1

on ‎06-03-2023 11:55

So will I need the hub 5.0 for my new speeds to be activated? 

0 Kudos

legacy1
Alessandro Volta
In response to Adam1723714

on ‎06-03-2023 13:00

yes
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

Kain_W
Forum Team (Retired)
Forum Team (Retired)
In response to Adam1723714

on ‎08-03-2023 15:32

Hi Adam1723714,

Thanks for your post and welcome to the community.

Apologies for the issues faced, from checking our service I can see that a delivery is set.

Do let us know if you receive the required equipment.

Take care,

Kain
0 Kudos
Top