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Keithenev
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Upgrade to Hub 4

Hi, is it possible to upgrade to hub 4?

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jbrennand
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Re: Upgrade to Hub 4

No. Only if you take the 1GB package do you get it - or - VM send you an invitation to do so.

What makes you think its an "upgrade"?

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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-tony-
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Re: Upgrade to Hub 4

order the 1gig service and it will come for free with no fuss - other than that i dont think so - if there are problems in your area they may offer it

but to ask a question in reverse - why?

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Tony
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Keithenev
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Re: Upgrade to Hub 4

My current router keeps dropping signal have to keep rebooting

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Ernie_C
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Re: Upgrade to Hub 4

 So you have assumed the fault is with your Hub?

I would get Virgin Media to diagnose and correct the fault.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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750Rush
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Re: Upgrade to Hub 4

I swapped from 100mb hub3 to 1gb hub4 yesterday. 

 

Promised booster pods, didn't receive any.

 

Signal 8m from hub still 1 bar and only 2.1mps.

 

I will need to cancel and try elsewhere I think.

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jpeg1
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Re: Upgrade to Hub 4

The Hub4 does not have better WiFi than the Hub3. 

If you need better WiFi coverage, get a mesh system. 

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