I had a replacement hub installed as old one was faulty. Now my virgin media connect app cannot find the new one. Where/how to make it 'forget' the old hub so it can connect to the new one. I would have expected it to prompt me to enter the new hub's admin password but it doesn't. I tried reinstalling the app but that doesn't work either.
Its the same with the online checker via virgin media. It just says cannot connect to Hub.
