Unstable LAN connection

[freezemusic]

Hi there,

I'm having unstable LAN connection 12 months already. It keeps dropping connection, very laggy, cutting in and out. It is worser than my O2 4G mobile network.

No matter how much I restarted the hub, nothing helps. All devices including wired PC and wireless devices having the same issue. It is impossible to have a good online conversation through zoom or google meet since the connection keeps dropping out randomly.

Any advice is appreciated!

[lotharmat]

Can you post your Hub status and logs?
Someone should be spot if there is a problem
Navigate to http://192.168.0.1 (or http://192.168.100.1 - if in modem mode)
Don't log in!
Click on 'router status'
Copy/paste the data from each of the tabs as text into a 'REPLY' as opposed to 'QUICK REPLY'. The forum software will remove the MAC addresses for you (If you get an error - just click the 'post' button again).

Also, set up a 'Broadband Quality Monitor'. This will monitor the state of your connection and record any network dropouts etc - You can do this at ThinkBroadband (https://www.thinkbroadband.com/broadband/monitoring/quality)
Give it a while to gather data and then click 'Share Live graph' and paste the 'Direct Link' into the forum!

[freezemusic]

Thanks for your help, I'll drop my monitoring live graph below.
However...
192.168.0.1 connected to my router
192.168.100.1 does not work
I don't know how to connect my Hub 4 right now


---

Virgin Media Hub 4 - Modem Mode - D-Link X1560

[Client62]

192.168.0.1 connects to your Hub 4