on 08-02-2023 21:56
Hi. Wifi keeps dropping out in some of the rooms of my house. The connect app has shown that one of the rooms has 10Mbs wifi, which is below the 20Mbs threshold for being able to order a free wifi pod. However, I don't have any options for ordering a Pod through the app. i don't have time to sit on a call to customer service for an hour. Any suggestions how I can resolve this?
on 08-02-2023 23:13
Wait here a day or two for a VM Mod to pick this up and discuss.
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on 09-02-2023 11:46
Thanks for the response. That was my plan 😉
on 11-02-2023 13:57
Thanks for coming back to us here AaronC82, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 11-02-2023 14:18
Many thanks. Just replied to your direct message.