on 03-03-2023 09:47
I've recently moved house and had a new router installed and have noticed I can't access any adult content. I know it's the WiFi because on a 4g connection it works fine. I've checked all my security settings and all the safe searches are switched off, even tried updating my DNS to Google and still nothing.
The error I get is:
ERR_SSL_PROTOCOL_ERROR
Can someone help?
Answered! Go to Answer
on 03-03-2023 10:20
on 03-03-2023 10:20
on 03-03-2023 10:34
Yep that's now worked. Thanks!
on 12-09-2023 18:21
HI. Hope u are well.
I got hub 5 and having exactly the same problem. Could you please tell me how did you manage that.
12-09-2023 18:35 - edited 12-09-2023 18:38
Bypass Child Safe & Virus Safe
Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off
Changing network settings to use any Public DNS should re-gain full access for the device.
Try computers with Cisco’s OpenDNS using 208.67.222.222 and 208.67.220.220
OpenDNS provide instructions here : https://use.opendns.com/
For Google Public DNS it would be the same method using 8.8.8.8 and 8.8.4.4
For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above.
For Android:
Settings >> Connections >> More connection settings >> Private DNS
Set “Private DNS provider name” to: dns.google (disable when using mobile data)
on 12-09-2023 18:36
Sky Q with VM Hub
May see message “It looks like you do not have an internet connection”
Set the Sky Q DNS to a Public DNS to resolve connection caused by VM’s “Child Safe” DNS content filter blocking access.
Settings >> Status >> Network Connection >> Network Setup >> Advanced Settings >> IP Settings >> Set Manually >> DNS Server: 8.8.8.8 or 1.1.1.1 >> Confirm >> back.
on 14-09-2023 18:45